Last week was very busy seeing that I had to find out if the information ANNA claimed was present was actually there. This means that I spent most or all of last week shifting through the microfiche and CD ROM collection to see what was missing. I think overall the library administration should be happy with ANNA. Most of the documents ANNA counted as present was actually there, so that's a good thing. I'm sure we have had our share of unhappy patrons looking for documents that are not actually there. But, what can you do? With a collection of our size, not every document will be in place. Some documents could be misplaced or stolen. There is nothing the librarians can do but be diligent and keep an eye out for rogue documents.